Please contact customer service for more information on returning an item. Thank you.
280 County Line Road
Pacific, WA 98047
Original sales receipt must accompany returns.
We accept returns on stock bollards for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in “new, unaltered and unused condition”. Definition of new, unaltered and unused condition is:
- without showing signs of wear or damage in any way
- within 7 calendar days of the delivery date (after 7 days no returns are allowed)
- must not be a special order or a custom order
- unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item’s particular item description.
Refunds are contingent upon inspection of item(s) once we receive it.
There is a 30% restocking fee for all returned items. Items returned to us AFTER 7 days or WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.